Delete your MindChart account

Last updated 28 September 2026

In the app (fastest)

• iPhone or Android: open MindChart → Settings → scroll to the bottom → Delete account → type DELETE to confirm.
• Web: sign in at mindchart.io/settings → Delete account at the bottom → type DELETE to confirm.

Deletion happens immediately and cannot be undone. If you want a copy first, sign in on the web and use Settings → Download backup.

By email

If you cannot sign in, email [email protected] from the address of your MindChart account with the subject “Delete my account”. We will confirm by email and delete it within 7 days. We may ask you to confirm the request from that address so no one else can delete your account.

What is deleted

• Your account, profile and sign-in details.
• All your sections and entries — events, to-dos, money, grocery lines, notes and custom rows — including entries you added to sections other people shared with you.
• Your photos, receipts, documents and voice recordings, removed from storage straight away.
• Your assistant conversations and everything MindChart remembered about you.
• Your devices, notification settings, calendar connections and share links.

What stays, and for how long

• Sections other people own and shared with you stay theirs; you are simply removed from them.
• Copies in our server backups are removed within 30 days.
• Subscriptions are not cancelled by deleting your account. Cancel in the App Store or Google Play first so you are not charged again.

Questions? Write to [email protected]. · Back to MindChart